Privacy policy.

Privacy Policy

Effective Date: 01/01/2026
Last Updated: 01/07/2026

1. Introduction

Powerplae ("we", "our", or "us") is committed to protecting your privacy and handling your personal information transparently and securely.

This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit or use:

By using our websites or interacting with our services, you acknowledge that you have read this Privacy Policy.

2. Who We Are

Business Name: Powerplae

Website:

Email:

powerplae@outlook.com

If you have any questions about this Privacy Policy or your personal information, please contact us using the details above.

3. Information We Collect

Depending on how you use our websites or services, we may collect the following information.

Information You Provide

This may include:

  • Name

  • Email address

  • Telephone number

  • Company name

  • Postal address

  • Billing information

  • Payment information (processed securely through third-party payment providers)

  • Any information you submit through contact forms

  • Information provided when requesting support

  • Information contained in emails or other communications

Information Collected Automatically

When you visit our websites, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Referral URLs

  • Pages visited

  • Date and time of access

  • Time spent on pages

  • Clickstream information

  • Cookie identifiers

  • Analytics information

4. How We Use Your Information

We may use your personal information to:

  • Provide our products and services

  • Respond to enquiries

  • Process purchases and payments

  • Deliver customer support

  • Improve our websites

  • Personalise user experience

  • Monitor website performance

  • Prevent fraud and abuse

  • Maintain website security

  • Comply with legal obligations

  • Send service-related communications

  • Send marketing communications where permitted by law or where consent has been obtained

5. Legal Bases for Processing (UK GDPR & GDPR)

Where applicable, we process personal information on one or more of the following legal bases:

  • Your consent

  • Performance of a contract

  • Compliance with legal obligations

  • Protection of vital interests

  • Legitimate business interests, provided these do not override your rights and freedoms

6. Cookies and Similar Technologies

Our websites may use cookies and similar technologies to:

  • Remember your preferences

  • Enable website functionality

  • Analyse website traffic

  • Improve performance

  • Enhance user experience

  • Measure marketing effectiveness

Cookies may include:

  • Essential cookies

  • Functional cookies

  • Analytics cookies

  • Performance cookies

  • Marketing cookies (where applicable)

Where required by law, we will request your consent before placing non-essential cookies.

You can also control cookies through your browser settings.

7. Analytics

We may use analytics providers to understand how visitors use our websites.

Analytics may collect information such as:

  • Device information

  • Browser information

  • Approximate location

  • Pages visited

  • Session duration

  • Referral sources

  • Website interactions

This information helps us improve our services.

8. Marketing Communications

If you opt in, we may send:

  • Newsletters

  • Product updates

  • Promotions

  • Company announcements

You may unsubscribe at any time by:

  • Clicking the unsubscribe link in our emails, or

  • Contacting us directly.

We will not send marketing communications where prohibited by law.

9. Sharing Your Information

We do not sell your personal information.

We may share information with trusted third parties where necessary, including:

  • Website hosting providers

  • Payment processors

  • Email service providers

  • Analytics providers

  • IT support providers

  • Professional advisers

  • Legal and regulatory authorities where required by law

These providers are required to safeguard your information appropriately.

10. International Transfers

Your personal information may be processed or stored outside your country of residence.

Where international transfers occur, we will implement appropriate safeguards required by applicable law, including:

  • Adequacy regulations

  • Standard Contractual Clauses

  • Other legally recognised safeguards

11. Data Retention

We retain personal information only for as long as necessary to:

  • Provide our services

  • Meet legal obligations

  • Resolve disputes

  • Enforce agreements

  • Maintain business records

When information is no longer required, it will be securely deleted or anonymised.

12. Security

We take reasonable technical and organisational measures to protect your personal information against:

  • Unauthorised access

  • Disclosure

  • Alteration

  • Loss

  • Destruction

  • Misuse

While we strive to protect your information, no internet transmission or storage method is completely secure.

13. Your Rights

Depending on your location, you may have rights including:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion

  • Restrict processing

  • Object to processing

  • Withdraw consent

  • Request data portability

  • Lodge a complaint with your local data protection authority

To exercise your rights, contact:

powerplae@outlook.com

We may request proof of identity before responding to your request.

14. Children's Privacy

Our websites and services are not intended for children under the age of 13 (or the applicable minimum age in your jurisdiction).

We do not knowingly collect personal information from children.

If we become aware that such information has been collected, we will take reasonable steps to delete it.

15. Third-Party Links

Our websites may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites.

We encourage you to review their privacy policies before providing personal information.

16. Automated Decision-Making

Unless specifically stated otherwise, we do not use your personal information to make decisions based solely on automated processing that produce legal or similarly significant effects.

17. Data Breaches

If we become aware of a personal data breach that presents a risk to individuals, we will respond in accordance with applicable data protection laws, including notifying relevant authorities and affected individuals where legally required.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated "Last Updated" date.

Where required by law, we will notify users of material changes.

19. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

Powerplae

Email: powerplae@outlook.com

Websites:

https://powerplae.com

https://powerplae.co.uk

20. Complaints

If you are located in the United Kingdom and believe your data has been handled improperly, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).

If you are located in another jurisdiction, you may contact your local data protection authority.

We encourage you to contact us first so we can attempt to resolve your concerns.